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Connected Customer experience in Digital era

12:15 - 12:45 (GMT+02:00)
11 November 2021
Keynote
Add to calendar 11/11/2021 12:15 11/11/2021 12:45 Europe/Bucharest Connected Customer experience in Digital era - GoTech World 2021: Revive. Rise. Accelerate the future In today's world, customers seek a personalized and experiential interaction with brands and a new challenge for companies is how to keep the customers loyal.

Speakers:
Laura Gramada, Salesforce Consultant @OSF Digital

Click here to view more details about this session.
Virtual hello@myconnector.ro aKyOfPFEVzRHclXpWmTW75232

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In today's world, customers seek a personalized and experiential interaction with brands and a new challenge for companies is how to keep the customers loyal. In this session, we will present the power of Salesforce's newest technology in Loyalty management and how it interacts with other clouds in order to offer a 360 view of the customer. OSF Digital is a trusted Salesforce Partner, being awarded by Salesforce numerous times for advancing the commerce industry and the first partner to implement Salesforce Loyalty management worldwide.

Laura Gramada
Laura Gramada
Salesforce Consultant
OSF Digital
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With 4 years of experience in Salesforce, Laura was one of the pioneers in Loyalty management implementation since it was released by Salesforce in February 2021. From her role as a consultant, she guides customers to define their digital transformation approach and she is the link between the customer and the technical teams. Using Loyalty expertise and previous experience with Sales and Service Cloud, she is able to help companies enable a 360 view of the customer.



Laura Gramada' sessions:

12:15 - 12:45 (GMT)
Nov 11, 2021
Keynote
Add to calendar 11/11/2021 12:15 11/11/2021 12:45 Connected Customer experience in Digital era - GoTech World 2021: Revive. Rise. Accelerate the future In today's world, customers seek a personalized and experiential interaction with brands and a new challenge for companies is how to keep the customers loyal.

Speakers:
Laura Gramada, Salesforce Consultant @OSF Digital

Click here to view more details about this session.
Virtual hello@myconnector.ro aKyOfPFEVzRHclXpWmTW75232

Connected Customer experience in Digital era

In today's world, customers seek a personalized and experiential interaction with brands and a new challenge for companies is how to keep the customers loyal.


10:45 - 11:00 (GMT+02:00)
11 November 2021
Other
11:00 - 11:30 (GMT+02:00)
11 November 2021
Keynote
11:30 - 12:00 (GMT+02:00)
11 November 2021
Keynote
12:00 - 12:15 (GMT+02:00)
11 November 2021
Networking Break
12:15 - 12:45 (GMT+02:00)
11 November 2021
Keynote
12:45 - 13:15 (GMT+02:00)
11 November 2021
Keynote
13:15 - 13:30 (GMT+02:00)
11 November 2021
Networking Break
13:30 - 14:00 (GMT+02:00)
11 November 2021
Keynote
14:30 - 15:00 (GMT+02:00)
11 November 2021
Keynote
15:00 - 15:30 (GMT+02:00)
11 November 2021
Keynote
10:30 - 11:00 (GMT+02:00)
11 November 2021
Keynote
11:00 - 11:30 (GMT+02:00)
11 November 2021
Keynote
11:30 - 11:45 (GMT+02:00)
11 November 2021
Networking Break
11:45 - 12:15 (GMT+02:00)
11 November 2021
Keynote
Watching
Connected Customer experience in Digital era
12:15 - 12:45 (GMT+02:00)
11 November 2021
Keynote
12:45 - 13:00 (GMT+02:00)
11 November 2021
Networking Break
13:00 - 13:30 (GMT+02:00)
11 November 2021
Keynote
13:30 - 14:00 (GMT+02:00)
11 November 2021
Keynote
14:00 - 14:30 (GMT+02:00)
11 November 2021
Keynote