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Omnichannel and beyond

16:00 - 16:30 (GMT+02:00)
11 November 2021
Keynote
Add to calendar 11/11/2021 16:00 11/11/2021 16:30 Europe/Bucharest Omnichannel and beyond - GoTech World 2021: Revive. Rise. Accelerate the future Does the perfect Omnichannel Strategy exist?

Speakers:
Loek Berendsen, Global Omnichannel Strategist

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Virtual hello@myconnector.ro aKyOfPFEVzRHclXpWmTW75232

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Does the perfect Omnichannel Strategy exist? How to start? Will you ever be ready?

- Why you need Omnichannel

- Think big, act small

- Future of Omnichannel

Loek Berendsen
Loek Berendsen
Global Omnichannel Strategist

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Loek is is an Global Omnichannel Strategist, also known as Mr. Omnichannel, with 10+ years’ entrepreneurial FMCG experience building and nurturing C level relationships, driving partnerships and evaluate performance of retail & eCommerce & Customer Experience programs globally including but not limited to Logistics, Change Management, Business Operations and Brand Development. Always striving for excellence together with the teams. Omnichannel, Unified Commerce and Customer Experience are his passions; frequently sharing insights as a Keynote speaker or Panel member at international events on Omnichannel, Customer Experience and Retail. He has an untenable love to be challenged in solving problems that improve user experiences. Passionate and motivated for leading talent teams that work on impactful complex projects while focusing on delivering the daily revenue’s. Seasoned in transforming retail technology to meet needs of quickly growing or highly customer centric brands. o Transformed and built cross country teams with improved processes and passion to work as coherent teams o Improved customer journeys in million dollar companies with new processes, software and customer journeys o Simplified, Transformed and Implemented Customer Experience (CX) and Employee Experience (EX) programs in 40+ Retail, eCommerce and User Experience initiatives, investments and programs o Breaking boundaries by transforming silo oriented teams into unified teams putting customers first



Loek Berendsen' sessions:

16:00 - 16:30 (GMT)
Nov 11, 2021
Keynote
Add to calendar 11/11/2021 16:00 11/11/2021 16:30 Omnichannel and beyond - GoTech World 2021: Revive. Rise. Accelerate the future Does the perfect Omnichannel Strategy exist?

Speakers:
Loek Berendsen, Global Omnichannel Strategist

Click here to view more details about this session.
Virtual hello@myconnector.ro aKyOfPFEVzRHclXpWmTW75232

Omnichannel and beyond

Does the perfect Omnichannel Strategy exist?


10:30 - 10:40 (GMT+02:00)
11 November 2021
Other
10:40 - 11:00 (GMT+02:00)
11 November 2021
Keynote
11:00 - 11:15 (GMT+02:00)
11 November 2021
Keynote
11:15 - 11:45 (GMT+02:00)
11 November 2021
Keynote
11:45 - 12:15 (GMT+02:00)
11 November 2021
Keynote
12:15 - 12:30 (GMT+02:00)
11 November 2021
Keynote
12:30 - 13:00 (GMT+02:00)
11 November 2021
Keynote
13:00 - 13:30 (GMT+02:00)
11 November 2021
Keynote
13:30 - 14:00 (GMT+02:00)
11 November 2021
Keynote
14:00 - 14:15 (GMT+02:00)
11 November 2021
Networking Break
14:15 - 14:45 (GMT+02:00)
11 November 2021
Keynote
14:45 - 15:15 (GMT+02:00)
11 November 2021
Keynote
15:15 - 15:30 (GMT+02:00)
11 November 2021
Keynote
15:30 - 16:00 (GMT+02:00)
11 November 2021
Keynote
Watching
Omnichannel and beyond
16:00 - 16:30 (GMT+02:00)
11 November 2021
Keynote