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5 Critical Steps to Prepare Your Chatbot for a World Living with Coronavirus

10:30 - 11:00 (GMT+03:00)
12 November 2020
Keynote
Add to calendar 11/12/2020 10:30 11/12/2020 11:00 Europe/Bucharest GoTech World 2020 - The New Reality - 5 Critical Steps to Prepare Your Chatbot for a World Living with Coronavirus Only with PRO Pass and Standard+ Pass
https://myconnector.ro/virtual/gotech-world-2020--the-new-reality/423
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Seemingly overnight, the world we knew has been up ended by the Covid-19 pandemic. Providing virtual self-service is becoming the primary means for customers to obtain the help and support they need from public and private organizations. With inquiry volumes rocketing, artificially intelligent, conversational chatbots are fast becoming the first-line solution.

But scaling a chatbot up to production readiness can often be challenging. It’s therefore critical to consider any conversational AI implementation as part of a wider digital transformation strategy that delivers the necessary resilience and continuity to drive the business forward - instead of treating it as a point solution that fixes an individual pain point.
 

Andy Peart
Andy Peart
CMSO
Artificial Solutions
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Andy Peart is CMSO of Artificial Solutions, an international business that “Makes Technology Think,” believing that people should be able to interact with technology intelligently, using their own voice, in their own terminology and across whatever channel they choose. Using a form of AI referred to as ‘Conversational AI’, Artificial Solutions allows people to talk to applications, websites, and devices in a human-like, intelligent, and conversational way. Its Teneo platform enables non-specialists to rapidly build and deploy enterprise-strength, conversational applications and deliver customer insight and personalization using conversational data.

Andy has over 25 years of strategic and marketing experience within the IT and AI sector, successfully helping build innovative, technology-driven organizations. He presents widely at conferences, webinars, and workshops on AI and how it can benefit mankind.
 



09:30 - 10:00 (GMT)
12 November 2020
Keynote
10:00 - 10:15 (GMT)
12 November 2020
Keynote
11:15 - 11:45 (GMT)
12 November 2020
Keynote
11:45 - 12:15 (GMT)
12 November 2020
Networking Break
12:15 - 12:30 (GMT)
12 November 2020
Keynote
13:00 - 13:30 (GMT)
12 November 2020
Keynote
13:30 - 14:00 (GMT)
12 November 2020
Networking Break
14:00 - 14:45 (GMT)
12 November 2020
Fireside Chat
14:45 - 15:15 (GMT)
12 November 2020
Networking Break
15:15 - 15:45 (GMT)
12 November 2020
Keynote
10:00 - 10:30 (GMT)
12 November 2020
Keynote
Watching
5 Critical Steps to Prepare Your Chatbot for a World Living with Coronavirus
10:30 - 11:00 (GMT)
12 November 2020
Keynote
11:30 - 12:00 (GMT)
12 November 2020
Keynote
12:00 - 12:45 (GMT)
12 November 2020
Networking Break
12:45 - 13:30 (GMT)
12 November 2020
Fireside Chat
14:00 - 14:30 (GMT)
12 November 2020
Keynote
14:30 - 15:00 (GMT)
12 November 2020
Networking Break
15:00 - 15:30 (GMT)
12 November 2020
Keynote